Feedback/Reviews & Appointments

The process in this programme has not come about as a "happy accident"

The first six months of 2020 was spent analysing my process and data from work I had carried out with patients individually since 2005, all of whom had started out with either a Tinnitus Functional Index (TFI) category 4 (54-72%) or 5 (73-100%). These patients also had anxiety either at moderate or severe levels. From the analysis, I was able to translate the process in to what became the 12 Stage Cognitive Behaviour Therapy for Tinnitus E-Programme in 2020, then CBT4T in 2024.

Feedback from Users can be seen in Feedback/Reviews I also receive weekly feedback in the SITREPs since incorporating the SITREP in August 2023, so the majority of adjustments made for this CBT4T 2025 programme have been actioned through both the reviews and SITREPs.

Please take some time to read some of the feedback from our Users:

Included Appointments in Enrolment

Up to October 2023, enrolment was a choice between enrolling with ONE, TWO or THREE appointments included, the majority (70%) opting for the TWO appointment enrolment (around 10% opted for ONE and 20% for THREE appointments). From October 2023, enrolment was simplified so that everyone enrolling could do so with ONE 1-1 appointment, with the option to add additional 1-1 appointments as they progressed deeper in to the course.

What has become abundantly clear over these 4 years, is that up to TWO appointments suit some 90% of Users. A small proportion (around 5%) have needed a third appointment. Those that enrol with a mid-Category 3 Tinnitus Functional Index (TFI) where their tinnitus is "a moderate problem" needed just the one appointment.